Family-founded · Melbourne, Australia

Your digital team, without the hiring.

We help Australian businesses with marketing, digital ads, AI and the software that runs their day-to-day. Real people you can call, backed by the right tools.

Book a free chat See our services
  • Started as a family business
  • A growing team of specialists
  • One contact for all things digital
Google AdsThis month
48enquiries▲ 32%
AI assistantReplied in 3s
Hi! Can I get a quote for a new website?
Of course. What does your business do, and do you need online booking?
AutomationRuns on its own
  1. ✓New enquiry receivedDone
  2. ✓Quote drafted by AIDone
  3. 3Follow-up emailTomorrow 9am
Hours saved this week 6.5

Sample data

What we do

Marketing, ads, AI and software, all under one roof.

Choose one service, or let us look after your whole digital side so you can get on with running the business.

Digital ads

Campaigns planned around your budget and measured on real results. You always own your ad accounts.

  • Google Search & Performance Max
  • Facebook & Instagram
  • Display & YouTube
  • Monthly reports in plain English

Outsourced marketing department

A full marketing team for less than the cost of one hire. We plan, produce and report every month.

  • Strategy & marketing calendar
  • Social media management
  • Content, design & video
  • Email, SEO & Google Business Profile

AI in your day-to-day business

Practical AI set up in the tools you already use, on an affordable monthly subscription. No big upfront project, and very little of your time needed.

  • Review of where AI can help
  • Chat assistants for enquiries
  • Automated quotes, emails & admin
  • Simple monthly subscription

Business systems & internal software

The tools behind the scenes, set up to fit how your team actually works.

  • Custom internal apps & portals
  • CRM setup & integrations
  • Workflow automation
  • Dashboards & reporting

Websites & ongoing support

Fast, mobile-friendly websites, then looked after so they stay secure and current.

  • Design & build
  • Online booking & shops
  • Hosting, domains & security
  • Monthly updates & edits

Not sure where to start?

Book a free digital check-up. We'll look at your marketing, website and systems, and tell you plainly what would make the biggest difference.

Book a check-up
Time back in your week

How many hours could automation give back?

Most businesses lose a full day or more each week to repetitive jobs. We automate them with AI and better systems, so your team can spend that time on customers.

Weekly hours on manual tasks

Example: a 10-person service business, team hours per week

BeforeAfter automation
36hrs before
9.5hrs after
26.5hrs saved each week

Estimate your own savings

Move the sliders to match your business.

How much can be automated?
29hours back per week
1,382hours back per year
0.8full-time staff equivalent
$62,208value of time per year

Estimates only, based on 48 working weeks and a 38-hour week. Your free check-up gives a figure for your actual processes.

Get my real numbers
AI without the big price tag

Try it, see it working, then decide.

New technology shouldn't mean betting a large slice of your profit on something you can't see or measure. That's why our AI services run on a small monthly subscription, not an expensive one-off project.

  • Small monthly subscription

    A predictable cost that suits a small business budget. No large upfront invoice.

  • Very little of your time

    We do the setup and the running. Your team keeps working while the new tools take shape around them.

  • Results you can measure

    Regular reports show the hours saved and jobs handled, so you can judge the value for yourself.

  • No big commitment

    Start small, see how everything works, and only grow what's earning its keep.

Why people work with us

Real people, not a ticket queue.

  • A contact who knows your business

    You deal with the same person each time, and they pick up the phone.

  • Plain-English advice

    No jargon. You'll always know what we're doing, why, and what it costs.

  • A whole team behind them

    Marketers, designers, developers and AI specialists, working together on your account.

Results

What changes for our clients.

36–40 hrsadmin saved per weekBlueChiip Technologies · AI integration
38%more enquiries from adsStrata specialists · Digital ads
16 monthson our subscription services, and still goingPlumbing services · Outsourced marketing & AI integration
Following up enquiries and keeping track of everyday admin used to take up so much of our time. iCMedia helped us simplify the process and explained everything clearly, so getting started felt straightforward.
IgorBlueChiip Technologies, Melbourne
We wanted consistent marketing but weren't ready to hire someone internally. Having iCMedia coordinate everything has made it easier to stay organised and keep our marketing moving while we focus on the business.
AmiMBCMM Strata, Moorabbin
What we appreciate most is being able to speak to someone who understands our business. We get practical advice in plain words, clear explanations and help when we need it.
MartinOwner, Martin C Plumbing, Carnegie
How we work

Simple from the first conversation.

1

Free chat

Tell us about your business, your goals and what isn't working.

2

A clear plan

A written proposal with a fixed price or simple monthly fee, so there are no surprises.

3

We get to work

We set things up, keep you updated and report results you can read.

About us

From family business to your digital partner.

Where it started: a family-run outsourced marketing department

iCMedia began as a family business with one simple idea: give smaller companies the marketing department they couldn't afford to hire. We planned their campaigns, ran their social media and looked after their websites as if they were our own.

That work grew. Today we help companies with their whole digital setup: their marketing, the internal software and systems that run behind the scenes, and the AI tools that save their staff time every day.

We now employ a team of marketers, designers, developers and AI specialists, and we use a wide range of professional tools to do the work. We've kept the family-business habits, though. We pick up the phone, we explain things plainly, and we treat your business like it's ours.

Tools we work with every day

  • Ad platforms
  • CRM systems
  • AI assistants
  • Automation
  • Design & video
  • Analytics
  • Website platforms
  • Project management
Company
iCMedia Pty Ltd
ABN
92 615 758 140
Based in
Melbourne, VIC
Contact

Let's have a chat.

Tell us a little about your business and what you need. We'll get back to you within one business day.

35 Collins Street
Melbourne VIC 3000